Terms and Conditions

Last updated: 1/7/2026

1. Acceptance of Terms

By accessing and using Leadtella ("Service," "Platform," "we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Leadtella is an AI-powered lead capture quiz builder that helps businesses create interactive quizzes to generate qualified leads, recommend products, and book sales calls. Our platform includes quiz building tools, lead management, analytics, and third-party integrations.

3. Account Registration and Security

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Pricing and Payment Terms

4.1 Plan Types

  • Free Plan: Limited to 3 quizzes with basic features
  • Starter Plan: $9/month with AI features and unlimited quizzes
  • Pro Plan: Lifetime ($97) or Annual ($99) with advanced features

4.2 Pricing Lock Guarantee

Important: If you have an active paid account, your pricing is locked in forever, even if we increase prices for new customers. This pricing lock applies to your current plan level and features.

4.3 Lifetime Plan Guarantee

Lifetime Plan Disclaimer: "Lifetime" access is guaranteed for a minimum of one (1) year from purchase date. In the unlikely event that Leadtella discontinues operations, lifetime users will receive a minimum of 30 days notice and assistance with data export.

4.4 Future Upgrades and Add-ons

We may introduce premium features, add-ons, or upgraded tiers in the future. These will be offered as optional purchases and will not affect your existing plan benefits or pricing lock.

4.5 Payment Processing

Payments are processed securely through third-party payment processors. Subscription fees are billed in advance and are non-refundable except as required by law or as specified in our refund policy.

5. Refund Policy

  • 14-Day Money-Back Guarantee: New customers can request a full refund within 14 days of their first purchase
  • Lifetime Plans: 30-day money-back guarantee from purchase date
  • Monthly Subscriptions: No refunds for partial months, but you can cancel anytime
  • Annual Plans: Prorated refunds available within first 30 days

6. Acceptable Use Policy

You agree not to use the Service to:

  • Create content that is illegal, harmful, or violates others' rights
  • Spam, harass, or engage in fraudulent activities
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Create quizzes for adult content, gambling, or illegal activities

7. Intellectual Property Rights

You retain ownership of the content you create using our Service. We retain ownership of the Leadtella platform, software, and related intellectual property. You grant us a license to host, store, and process your content to provide the Service.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We are committed to protecting your data and providing tools for data export and deletion upon request.

9. Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee 100% uptime. We reserve the right to modify, suspend, or discontinue features with reasonable notice to users.

10. Disclaimers and Limitations of Liability

10.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, express or implied, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Accuracy or reliability of AI-generated content
  • Uninterrupted or error-free operation
  • Security of data transmission
  • Specific lead generation or conversion results

10.2 AI Content Disclaimer

Our AI-powered features are tools to assist in quiz creation. You are responsible for reviewing and approving all AI-generated content before publication. We do not guarantee the accuracy, appropriateness, or effectiveness of AI-generated suggestions.

10.3 Results Disclaimer

While our platform is designed to help improve lead generation, we make no guarantees about specific results, conversion rates, or business outcomes. Success depends on many factors including your industry, target audience, and marketing strategy.

10.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM. We shall not be liable for indirect, incidental, special, or consequential damages.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these terms, or infringement of any rights.

12. Termination

Either party may terminate this agreement at any time. Upon termination, your access to paid features will cease, but you may export your data. We reserve the right to terminate accounts that violate these terms.

13. Governing Law and Disputes

These terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration or in the courts of [Your Jurisdiction].

14. Changes to Terms

We may update these terms periodically. Significant changes will be communicated via email or platform notification. Continued use of the Service constitutes acceptance of updated terms.

15. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Support: [email protected]
Address: [Your Business Address]
Phone: [Your Phone Number]

Note: This document was last updated on 1/7/2026. Please review these terms regularly as they may be updated to reflect changes in our service or legal requirements.