Privacy Policy

1. Introduction

Welcome to Leadtella ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lead capture quiz builder service.

By using Leadtella, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Company information and business details
• Communication preferences

2.2 Quiz and Lead Data

When you create quizzes and capture leads through our platform, we collect:

• Quiz content, questions, and responses
• Lead information submitted through your quizzes
• Analytics and performance data
• User interaction and engagement metrics

2.3 Technical Information

• IP addresses and device information
• Browser type and version
• Usage patterns and feature utilization
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our quiz building and lead capture services
• Process payments and manage your account
• Generate AI-powered quiz content and recommendations
• Provide customer support and respond to inquiries
• Send service updates, security alerts, and administrative messages
• Improve our services and develop new features
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

4.1 Third-Party Integrations

When you connect third-party services (like HubSpot, Mailchimp, etc.), we share relevant lead data according to your integration settings.

4.2 Service Providers

We work with trusted service providers for hosting, payment processing, analytics, and customer support.

4.3 Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication measures
• Secure payment processing through certified providers

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Export your data and quiz content
• Opt out of marketing communications
• Request data portability
• Lodge complaints with supervisory authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: